Find answers to common questions about our products, services, and policies.
Common Questions
Everything you need to know about our products and services
Standard shipping within Abuja takes 1-2 business days. For other cities in Nigeria, delivery typically takes 3-5 business days. International shipping varies by location but usually takes 7-14 business days.
We accept returns within 14 days of delivery for items in their original condition with tags attached. Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
For bulk orders, please contact us directly via phone (+2349043466219) or email ([email protected]). We offer special pricing for wholesale customers and can arrange custom packaging and delivery options.
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please contact us for specific rates to your country.
We accept various payment methods including bank transfers, credit/debit cards, and mobile money payments. All online payments are processed securely through our payment partners.
Yes, all orders come with tracking information. You will receive a tracking number via email once your order ships, allowing you to monitor its progress.
Since we currently prioritize bulk sales, we cannot offer sizing gurantees or custom sizing
If your order arrives damaged, please take photos and contact us within 24 hours of delivery. We will arrange a replacement or refund at no additional cost to you.
Yes, our main store is located at Shop A111, Citimall, Emmanuel Mbaka Boulevard, Lugbe, FCT. We also have a showroom where customers can view our products in person.
To become a wholesale customer, please contact our sales team with your business details and expected order volumes. We offer special pricing and terms for qualified wholesale customers.
Still Have Questions?
If you couldn't find the answer you're looking for, don't hesitate to reach out to our customer support team.
